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Hungary complaints

Should you remain dissatisfied with the final response or if you have not received a final response within 30 (thirty) calendar days of the complaint being made, you may be eligible to refer your complaint to the Financial Consumer Protection Centre or the Financial Arbitration Board in Hungary. The contact details for these organisations are as follows:

Financial Consumer Protection Centre
Hungarian National Bank
BKKP Postafiók: 777
1534 Budapest
Hungary

Tel: +36 80 203 776
Email: ugyfelszolgalat@mnb.hu

Website: www.mnb.hu/en/financial-consumer-protection-center

 

The Financial Arbitration Board
Krisztina korut 39
1013 Budapest
Hungary

Tel: +36 14 899 100
Email: pbt@pszaf.hu

Website: www.mnb.hu/en/hungarian-financial-arbitration-board