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Malta complaints

Should you remain dissatisfied with the final response or if you have not received a final response within 8 (eight) weeks of the complaint being made, you may be eligible to refer your complaint to the Arbiter for Financial Services in Malta. The contact details are as follows:

Office of the Arbiter for Financial Services
1st Floor
St Calcedonius Square
Floriana FRN 1530
Malta

Tel: 80072366 (from inside Malta)
Tel: +356 212 49245 (from outside Malta)
Email: complaint.info@financialarbiter.org.mt

Website: www.financialarbiter.org.mt/en/Pages/Home.aspx